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Shipping & Processing Policy — Oxbarvapeofficial.com

We know you want your order fast. This page explains exactly how and when we process and ship iJoy vape orders, what carriers we use, and what to expect after you place your order.

Read this page before you check out so there are no surprises on the delivery side.

Order Processing — Same Day vs Next Day Dispatch

Orders Placed Before 4:00 PM — Same Day Shipping

If your order is placed and confirmed before 4:00 PM local time on a business day, we will process and ship your order the same day.

That means your package leaves our facility on the same day you ordered. You will receive a shipping confirmation email with your tracking number once the order has been dispatched.

Orders Placed After 4:00 PM — Next Business Day Dispatch

If your order comes in after 4:00 PM, it will be processed and dispatched on the next business day.

For example:

  • Order placed Monday at 3:30 PM → ships Monday
  • Order placed Monday at 5:00 PM → ships Tuesday
  • Order placed Friday at 6:00 PM → ships Monday

We do not process or dispatch orders on weekends or US federal holidays. Orders placed on weekends or holidays will be dispatched on the next available business day.

Shipping Carriers We Use

oxbarvapeofficial.com does not ship vaping products through USPS. Under the federal PACT Act, USPS is prohibited from delivering vaping products directly to consumers.

We ship through compliant private carriers including UPS and FedEx. These carriers are authorized to deliver vaping products under strict ID verification and adult-signature requirements.

Your shipping confirmation email will include the carrier name and a tracking number you can use to follow your order from dispatch to delivery.

Adult Signature Required on Every Delivery

Every order from oxbarvapeofficial.com requires an adult signature at the point of delivery. This is a federal PACT Act requirement — the carrier will not leave your package without a signature from an adult 21 years of age or older.

What this means for you:

  • Someone 21 or older must be present at the delivery address to sign for the package
  • The carrier will attempt delivery and if no one is available to sign, they will leave a delivery notice
  • You can use the tracking information to reschedule delivery or arrange pickup at a carrier location
  • If delivery attempts fail and the package is returned to us, reshipping fees may apply

Plan for this before you place your order. If no one will be available at your address during delivery hours, consider using a carrier pickup location as your delivery address.

Shipping Timeframes

Shipping timeframes depend on your location within the United States and the service level available to your address. Estimated delivery times begin from the day your order is dispatched — not the day it is placed.

Standard shipping timeframes after dispatch:

  • 2 to 5 business days for most US locations
  • Remote or rural addresses may take longer depending on carrier routing

Exact delivery estimates for your address will be shown at checkout. These are estimates — actual delivery can be affected by carrier delays, weather, or high-volume periods outside our control.

We will always dispatch your order on time on our end. Once the package is with the carrier, delivery timing is in their hands.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order size. The exact shipping fee will be shown before you confirm your order — there are no hidden charges added after checkout.

Free shipping thresholds or promotions, if available, will be displayed on the site and applied automatically at checkout when your order qualifies.

Where We Ship

oxbarvapeofficial.com ships to all US states where vaping products are legally permitted for delivery.

Some states have laws that restrict or prohibit the shipment of vaping products. If your state has restrictions that prevent us from completing your order, you will be notified at checkout before payment is processed. We do not ship internationally.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email containing:

  • Your order number
  • The carrier handling your delivery
  • A tracking number with a direct link to track your package

Use this tracking number to monitor your delivery status in real time. If your tracking information has not updated within 48 hours of your dispatch confirmation, contact us at support@oxbarvapeofficial.com and we will look into it.

Wrong Address — Your Responsibility

Please double-check your delivery address before confirming your order. If you enter an incorrect address and the package is delivered to the wrong location or returned to us, we are not responsible for the loss.

If you notice a mistake in your address immediately after placing your order, contact us at support@oxbarvapeofficial.com as soon as possible. If your order has not yet been dispatched, we may be able to update the address. Once an order is dispatched, the delivery address cannot be changed.

Delayed or Lost Packages

Once your order is with the carrier, delivery timing is outside our direct control. However, if your tracking shows no movement for more than 5 business days after dispatch, contact us and we will open an investigation with the carrier.

If a package is confirmed lost by the carrier, we will arrange a replacement shipment or issue a refund depending on the situation.

If tracking shows your package as delivered but you have not received it, contact us within 1 hour of the marked delivery time. After that window, we are limited in what we can do — so act fast if something looks wrong on delivery day.

Contact Us

Questions about your shipment, tracking, or delivery?

📧 support@oxbarvapeofficial.com

We respond within 24 to 48 hours on US business days. For urgent delivery issues, include your order number in the subject line so we can prioritize your request.

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