Privacy Policy — oxbarvapeofficial.com
Your privacy matters to us. This Privacy Policy explains what personal information oxbarvapeofficial.com collects when you visit or purchase from this site, how we use that information, who we share it with, and what rights you have over your own data.
Please read this page carefully. By using oxbarvapeofficial.com, you agree to the data practices described here. If you do not agree, please do not use this site.
This policy applies to all visitors and customers of oxbarvapeofficial.com. It does not apply to third-party websites linked from this site — those sites have their own privacy policies that are separate from ours.
Who We Are
oxbarvapeofficial.com is an independent online retailer selling iJoy brand vaping products to adults 21 years and older in the United States. We are not affiliated with iJoy’s parent company or any of its subsidiaries.
For privacy-related questions, contact us at:
📧 support@oxbarvapeofficial.com
What Information We Collect
We collect two types of information: information you give us directly, and information collected automatically when you use the site.
Information You Give Us Directly
When you create an account, place an order, or contact us, we collect:
- Full name — to process and deliver your order
- Email address — for order confirmations, shipping updates, and support communication
- Mailing address — to ship your order to the correct location
- Phone number — carriers may need this for delivery coordination
- Date of birth — required for age verification under federal law
- Payment information — credit card or payment details processed securely through our payment provider; we do not store full card numbers on our servers
- Identity verification data — submitted through our third-party age verification system at checkout as required by the PACT Act
Information Collected Automatically
When you visit oxbarvapeofficial.com, we automatically collect certain technical information including:
- IP address — used to detect general location and prevent fraud
- Browser type and version — helps us make sure the site works correctly for you
- Device type — desktop, mobile, or tablet
- Pages visited and time spent — helps us understand how people use the site so we can improve it
- Referring URL — the page or search result that brought you to our site
- Cookies and tracking data — see the Cookies section below for full detail
How We Use Your Information
We use the information we collect for the following purposes:
- Processing your order — your name, address, and payment information are needed to complete and ship your purchase
- Age verification — your date of birth and identity data are used to confirm you are 21 or older as required by federal law
- Order communication — we use your email to send order confirmations, shipping updates, and delivery notifications
- Customer support — if you contact us, we use your information to respond to your question or resolve your issue
- Legal compliance — we are required by the PACT Act to collect certain buyer information and report it to state tax authorities; your purchase data may be included in those reports
- Fraud prevention — we use technical data including IP address and device information to detect and prevent fraudulent purchases
- Site improvement — anonymized usage data helps us understand which pages are performing well and where the site can be improved
- Marketing communication — only if you opt in; you can unsubscribe from marketing emails at any time using the link at the bottom of any email we send
We do not use your personal information for any purpose not listed above without your explicit consent.
PACT Act Data Reporting
Because oxbarvapeofficial.com sells vaping products online, we are subject to the federal Prevent All Cigarette Trafficking Act — the PACT Act. Under this law, we are required to:
- Verify the age and identity of every buyer at the time of purchase
- Collect applicable state and local taxes on vaping product sales
- Submit sales reports to state tax administrators in states where we sell
This means that certain purchase data — including your name, address, and purchase details — may be reported to state tax authorities as required by law. This is a legal obligation, not a choice. By purchasing from oxbarvapeofficial.com, you acknowledge that this reporting may occur.
Who We Share Your Information With
We do not sell your personal information to anyone. We do not share your data with advertisers or data brokers.
We do share data with the following categories of third parties where it is necessary to operate this site and fulfill your orders:
- Payment processors — your payment information is handled by our payment provider. We do not store full card details on our own servers
- Age verification providers — your date of birth and identity data are shared with our third-party age verification system at checkout to confirm you meet the 21+ age requirement
- Shipping carriers — your name, address, and phone number are shared with the carrier delivering your order so they can complete delivery and obtain the required adult signature
- State tax authorities — as required under the PACT Act, purchase data is reported to relevant state agencies
- Legal authorities — if we are required by law, court order, or government request to disclose your information, we will do so
All third parties we work with are required to handle your data securely and use it only for the purpose it was shared.
Cookies and Tracking
oxbarvapeofficial.com uses cookies — small data files stored on your device — to make the site work properly and to understand how visitors use it.
Types of Cookies We Use
- Essential cookies — these are required for the site to function. They handle things like your shopping cart, checkout session, and login status. You cannot opt out of essential cookies and still use the site
- Analytics cookies — these track how visitors move through the site, which pages are most visited, and where people drop off. This data is anonymized and used only to improve the site
- Preference cookies — these remember settings you have chosen, such as your location or preferred currency, so you do not have to re-enter them on each visit
How to Control Cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will affect site functionality — your cart and checkout may not work correctly if essential cookies are disabled.
We do not use advertising cookies or share cookie data with ad networks.
Data Retention
We keep your personal information for as long as is necessary to fulfill the purpose it was collected for, or as long as required by law.
- Order data — kept for a minimum of 7 years for tax and legal compliance purposes
- Age verification records — kept as required by the PACT Act and applicable state regulations
- Support communications — kept for 2 years after the last interaction
- Marketing preferences — kept until you unsubscribe or request deletion
If you would like us to delete your data sooner than our standard retention periods allow, contact us at support@oxbarvapeofficial.com. Note that some data cannot be deleted early where we have a legal obligation to retain it.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These steps include:
- SSL encryption on all pages of oxbarvapeofficial.com — your data is encrypted in transit
- Secure payment processing through a PCI-compliant payment provider — we do not store full card numbers
- Access controls — personal data is only accessible to team members who need it to do their job
- Regular review of our data security practices
No online system is completely secure. We cannot guarantee that your data will never be accessed without authorization, but we take the protection of your information seriously and follow industry-standard practices.
Your Privacy Rights
Depending on the state you live in, you may have specific rights regarding your personal data under state privacy law. Several US states have enacted consumer privacy legislation that gives residents additional control over their information.
General rights that may apply to you depending on your state:
- Right to know — you can request information about what personal data we hold about you
- Right to access — you can request a copy of the personal data we have collected about you
- Right to delete — you can request that we delete your personal data, subject to legal retention requirements
- Right to correct — you can request that we correct inaccurate information we hold about you
- Right to opt out of sale — we do not sell personal data, so this right is already honored by default
To exercise any of these rights, email us at support@oxbarvapeofficial.com with your request. We will respond within 30 days. We may need to verify your identity before processing the request.
Children’s Privacy
oxbarvapeofficial.com is strictly for adults 21 years of age and older. We do not knowingly collect personal information from anyone under 21. If we discover that we have collected information from a minor, we will delete it immediately.
If you believe a minor has submitted personal information to this site, contact us at support@oxbarvapeofficial.com and we will take immediate action.
Links to Third-Party Sites
oxbarvapeofficial.com may contain links to external websites — including fda.gov, smokefree.gov, or other resources. These sites are not operated by us and have their own privacy policies. We are not responsible for the privacy practices of any third-party site. We recommend reading the privacy policy of any external site you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our practices change or as laws and regulations require. When we make changes, we will update the date at the bottom of this page.
We recommend reviewing this page periodically. For significant changes, we may notify registered customers by email. Continued use of the site after changes are posted means you accept the updated policy.